Shipping Policy
We source from authorised distributor overstock and cross-border supplier channels, allowing prices below retail. Every order is invoiced and dispatched from our verified supplier warehouse network.
Order Processing
Orders are processed after payment confirmation has been received.
Once payment has been confirmed, our team prepares the order for dispatch. Processing times may vary depending on product availability, order volume, and operational workload.
Customers will receive payment instructions and an order confirmation by email after placing an order.
Shipping Methods
Orders may be dispatched from fulfillment facilities located in different regions depending on product availability and the destination country.
We work with trusted international courier partners, including UPS, DHL, FedEx, DPD, Royal Mail, and other carriers where appropriate.
The shipping method used may vary depending on the destination, parcel size, customs requirements, and logistical considerations.
A tracking number is provided for all dispatched orders by email.
Free Shipping
Verified Outlet currently offers free shipping on all orders unless stated otherwise during checkout or as part of a specific promotion.
Free shipping applies only to shipping charges and does not include customs duties, import taxes, government fees, or similar charges that may apply in certain countries.
Estimated Delivery Times
Delivery times vary depending on the destination country, courier service, customs procedures, and operational workload.
Typical delivery estimates are:
- Europe and the United Kingdom: approximately 15–20 business days
- The United States: approximately 15–20 business days
- Middle East: approximately 12–15 business days
- Australia: approximately 8–10 business days
- Singapore: approximately 8–10 business days
- Israel: approximately 10–18 business days
The above delivery times are estimates only and are not guaranteed.
Delivery times may be extended due to customs procedures, transportation delays, weather conditions, public holidays, force majeure events, or other circumstances outside our reasonable control.
Certain delivery methods that include customs clearance may require additional transit time.
Tracking Information
A tracking number will be provided once the order has been dispatched.
For certain international shipping methods, tracking updates may become visible only after customs processing or arrival in the destination region.
Customs Duties and Taxes
Verified Outlet primarily uses customs-cleared delivery methods for international shipments.
In most cases, customs clearance is arranged on behalf of the customer, allowing orders to be delivered without additional customs procedures upon arrival.
However, customs requirements and delivery options may vary depending on the destination country and local regulations. In cases where customs-cleared delivery is unavailable or additional charges may apply, the customer will be informed before the order is processed.
Applicable VAT and tax treatment is handled in accordance with the relevant laws and regulations of the destination region.
Lost Shipments
If a shipment is believed to be lost, we will work with the courier to investigate the matter.
Carrier investigations may take up to 60 days, depending on the courier and destination country.
Following the investigation, we may offer a replacement shipment, store credit, or a refund depending on the circumstances.
Incorrect Delivery Information
Customers are responsible for ensuring that all delivery information provided during checkout is accurate and complete.
Verified Outlet cannot be held responsible for delays, additional charges, failed deliveries, or returned parcels resulting from incorrect or incomplete information provided by the customer.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
Last updated: 04/06/2026
